USEFUL INFORMATION

Bookings.
Privacy. Care.

Our existing coaching information, together in one place.

Cancellation, safeguarding and privacy information +

Cancellations: Give at least 24 hours’ notice to transfer your booking or receive account credit. Late cancellations and non-attendance are non-refundable.

Bad weather: If a session cannot go ahead, we will contact you using your booking details and offer a transfer, credit or refund.

Safeguarding: Sessions are delivered by approved coaches with appropriate qualifications, safeguarding and background checks. Photo and video permission is handled separately, and opting out never affects a player’s place.

Your information: We use the details supplied to administer the booking, support the player safely and contact you about this session. Questions can be sent to sales@touchtightperformance.co.uk.

Shop and order enquiries

Secure payment is handled by Stripe. Touch Tight does not receive or store your card details. For delivery, returns or a problem with an order, contact sales@touchtightperformance.co.uk with your order reference.

We use order and enquiry details to fulfil purchases and respond to you. Marketing sign-up is optional and separate from coaching bookings and purchases.